Terms & Conditions

1. Introduction

Welcome to BrandHive Studio (“BrandHive Studio,” “we,” “us,” or “our”), operating via www.brandhivestudio.com.lk. These Terms & Conditions (“Terms”) govern your access to and use of our website, as well as the commercial terms governing our creative, design, software, and marketing engagements.

By accessing or using our website, submitting an inquiry, or commissioning a project with BrandHive Studio, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or commissioning our services.

2. Services

BrandHive Studio provides premium creative and digital engineering services, including but not limited to:

• Brand Identity: Visual identity design, logo suites, brand strategy, design systems, and guidelines.
• Website Design & Development: Custom responsive websites, web applications, corporate platforms, and CMS integration.
• UI/UX Design: Interface design, user experience architecture, mobile app interfaces, design audits, and interactive prototyping.
• Growth Marketing: Performance strategy, digital content design, campaign assets, and social media brand positioning.
• Software Development: Custom digital solutions, workflows, and business application architecture.

All deliverables, specifications, and scope boundaries are established on an individual project agreement or quotation basis.

3. Service Pricing

Service rates and pricing tiers displayed on the website or communicated during preliminary consultations serve as general guides or starting rates. Because every business requirement is unique, final project costs are determined based on specific technical complexity, scope, deliverables, and timeline requirements.

Project-specific quotations or written agreements take precedence over general website pricing where applicable.

4. Quotations

Written quotations issued by BrandHive Studio remain valid for 30 days from the date of issuance unless otherwise stated in writing. After 30 days, BrandHive Studio reserves the right to review, modify, or reissue the quotation based on current scheduling and service availability.

6. Project Scope

The scope of work for each engagement is explicitly outlined in the project quotation or agreement. Any requests for additional features, pages, integrations, design directions, or functional changes outside the agreed scope will be evaluated separately and may require an additional quotation and adjusted delivery timeline.

7. Client Responsibilities

Successful project delivery requires active collaboration. The client agrees to:

• Provide necessary brand assets, copywriting, photography, product specifications, and credentials in a timely manner.
• Designate an authorized representative with authority to approve milestones and design directions.
• Provide clear, consolidated feedback during review cycles.
• Ensure that all materials provided do not infringe on third-party intellectual property or copyright.

8. Revisions

Each project includes a structured number of review rounds specified in the quotation or proposal to refine concepts. Revisions apply to the agreed scope and concept direction. Substantial changes in project direction, complete conceptual pivots, or revision requests submitted after sign-off will be quoted as additional work.

9. Project Timelines

Project timelines communicated in proposals or estimates are estimated schedules based on typical project phases. Actual completion dates depend on prompt client feedback, timely provision of required assets, and approval turnaround. Delays in receiving client materials or review feedback will proportionally extend delivery schedules.

10. Third-Party Costs

Unless explicitly itemized as included in the written project proposal, project quotes do not include third-party expenses such as domain registration, web hosting, commercial font licenses, premium plugins, third-party software subscriptions, or paid API consumption. Such costs are the responsibility of the client.

11. Ownership & Final Deliverables

Upon receipt of 100% full and final payment, all intellectual property rights to the final approved deliverables created specifically for the client are transferred to the client.

BrandHive Studio retains ownership of preliminary concepts, unselected draft options, reusable code libraries, proprietary development tooling, and general design techniques developed during the engagement.

12. Portfolio Usage

BrandHive Studio reserves the right to showcase completed client work, screenshots, branding assets, and project outcomes in our portfolio, case studies, social media channels, and marketing presentations, unless a formal Non-Disclosure Agreement (NDA) stating otherwise was executed prior to project commencement.

13. Website Content & Availability

All content, visual assets, text, photography, and code on www.brandhivestudio.com.lk are the intellectual property of BrandHive Studio and protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from website materials without our prior written consent.

While we strive for 100% uptime, we do not warrant that our website will be uninterrupted or error-free at all times.

14. Business Results

BrandHive Studio is dedicated to delivering industry-leading creative craftsmanship, responsive engineering, and strategic execution. However, because commercial results are influenced by numerous variables outside our control—such as market conditions, client product-market fit, sales operations, and third-party advertising algorithms—we do not guarantee specific monetary returns, conversion rates, or sales figures.

15. Promotional Offers

Promotional packages, discounts, or seasonal campaign pricing offered by BrandHive Studio are subject to stated availability, designated validity windows, and specific eligibility criteria. Offers cannot be combined or applied retroactively to previously contracted projects.

16. Terms Changes

BrandHive Studio reserves the right to modify these Terms & Conditions at any time. Updated terms take effect immediately upon publication on this page. Your continued use of the website or engagement with our services following updates constitutes your acceptance of the revised Terms.

17. Contact

If you have questions regarding these Terms & Conditions or wish to discuss an engagement, please contact us: