Privacy Policy

1. Introduction

BrandHive Studio (“BrandHive Studio,” “we,” “us,” or “our”) is a creative agency based in Negombo, Sri Lanka, operating the official website www.brandhivestudio.com.lk. We provide premium branding, digital design, website development, UI/UX engineering, and growth marketing solutions for ambitious companies and organizations.

We are committed to maintaining the highest standards of data confidentiality, digital integrity, and transparency. This Privacy Policy sets out how we collect, store, utilize, and protect personal information that you provide when visiting our website, contacting our team, or engaging with our creative services.

2. Information We Collect

We collect personal and technical information through our website and client communications in two ways: information you directly provide, and information collected automatically through standard website operations.

3. How We Use Information

BrandHive Studio uses collected information solely for legitimate operational and business purposes, specifically:

• Project Consultation & Scoping: Evaluating incoming project specifications, crafting accurate quotations, and preparing tailored proposals.
• Service Delivery: Designing, engineering, and delivering client projects according to agreed briefs.
• Client Communication: Responding to client enquiries, scheduling meetings, and sending milestone or administrative updates.
• Invoicing & Records: Processing invoices, tracking milestone payments, and fulfilling accounting requirements.
• Website Performance: Analyzing traffic trends to diagnose technical issues, optimize loading speeds, and enhance overall user experience.
• Security & Compliance: Protecting our website, assets, and visitors against fraudulent activity or unauthorized system abuse.

4. Contact & Enquiry Forms

When you fill out our contact form at /contact, the information you supply is transmitted securely to our designated communications channels.

We do not sell, rent, lease, or distribute contact form submissions to third-party data brokers, advertising networks, or unauthorized third parties. Form data is used exclusively by BrandHive Studio team members to address your inquiries and manage your request.

6. Third-Party Services

To maintain high reliability, security, and performance, BrandHive Studio utilizes trusted third-party cloud infrastructure, database hosting, email dispatching, and analytical services.

We do not claim third-party providers that are not actually implemented on our platform. Third-party infrastructure partners are contractually required to maintain high standards of security and confidentiality and may process technical data solely to facilitate the delivery of our website and services.

7. Cookies & Similar Technologies

Our website utilizes cookies and similar local storage technologies to ensure essential site operation, remember your preferences, and anonymously measure website traffic.

You have full control over non-essential cookies on our website. Please review our comprehensive Cookie Policy for detailed categorization, instructions on modifying preferences, or revoking consent at any time.

8. Data Security

We implement rigorous technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. All web traffic between your browser and our website is encrypted using industry-standard Transport Layer Security (TLS/HTTPS).

Access to internal client records, briefs, and communication records is restricted strictly to authorized BrandHive Studio personnel who require the data to fulfill client agreements.

9. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was originally collected, including the duration of our client relationship, project warranty periods, dispute resolution, and compliance with statutory financial and legal obligations. When information is no longer needed, it is deleted or permanently anonymized.

10. Personal Data Requests

You may request access to, correction of, or deletion of any personal data that BrandHive Studio holds regarding you. You may also object to or request restrictions on certain processing activities.

To submit a personal data request, please email our administrative team at info@brandhivestudio.com.lk. We verify the identity of requestors before fulfilling data requests and will respond promptly within reasonable legal timeframes.

11. Third-Party Websites

Our website and portfolio case studies may contain external links to client websites, third-party software, or partner platforms. BrandHive Studio has no control over the privacy practices, content, or policies of external sites. We encourage you to review the individual privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and professional agency services are intended exclusively for commercial entities, business owners, and individuals of legal age. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18.

13. Changes to This Policy

BrandHive Studio reserves the right to update or amend this Privacy Policy periodically to reflect technological advances, service modifications, or regulatory requirements. Any revisions will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

14. Contact BrandHive Studio

If you have questions, feedback, or concerns regarding this Privacy Policy or how your personal information is handled, please contact our team directly: